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What are Community Managers?

What are Community Managers?

The terms ‘Social Media Management’ and ‘Community Management’ are often used interchangeably. However, there is a difference between community managers and social media managers. A Social Media Manager’s role is to ‘be the brand’ on social media. They create content,...
ChatBots Vs Humans, The War Rages On

ChatBots Vs Humans, The War Rages On

People want answers, and they want them now. When we’re looking for information online our attention span is pretty short, and our buying impulse can disappear in an instant. Capturing my attention requires a bit more effort and for good reason. But, which is...