eCommerce Websites are Helping Businesses during Covid-19
Due to the COVID-19 pandemic, the majority of people are self-isolated across the globe and making use of the internet more than before. According to the COVID-19 Commerce Insight tracker, new data shows that the eCommerce revenue has increased up to 37% and online orders are up 54% in the past few months compared to the same time last year. Are you looking out for ways to heighten your business during COVID-19? Having a transactional website for your business would be a great idea.
Ecommerce and online sales from physical stores have drastically increased in the past few weeks. So, adopting Ecommerce also allows live data to be visualized in real-time, which can give valuable insight into which products are high or low performers. Ecommerce systems also tie into direct sales digital marketing campaigns which can track ROI instantly.
eCommerce Websites + COVID-19
Developing an eCommerce website for your business? You need to know this
- eCommerce Websites are advantageous to Small and Large Businesses alike
- Know how much time it takes to deploy your Ecommerce Site. It might be around 3 weeks
- Prepare your company for online transactions. Set up an inventory, choose payment options and steps to fulfill the online order
- Look for eCommerce challenges in overseas territories like the British Virgin Islands, if any. You may face challenges such as shipping overseas is cost-prohibitive and not all banks are online capable.
- Check out if you need to use a website builder platform like Shopify or Big Commerce. Get help from experts to make use of it.
- Recouping the investment for a New Ecommerce site can begin immediately by including processing and order fulfillment fees.
Tips for eCommerce websites to develop BVI businesses during COVID-19
- Make use of Homepage: Establish clear communication with your customers on the homepage. Display updates on the information bar related to COVID-19, such as safety measures and shipping options. You can also use the footer space if your site doesn’t have an information banner.
- Shipping costs: Lower the costs of shipping or provide free shipping since most of the physical stores are closed and online delivery is the only option for customers to get the products. Free shipping will boost your online sales.
- FAQ: Read customer emails and analyze customer-support calls to understand their product and service-related needs during COVID-19. Check out frequently asked questions (FAQ) and answer them on your FAQ page. Link COVID-19 updates on the information bar, banner, and shopping cart with the FAQs page.
- Customer service: Keep your chat, email, call center updated, and ensure that the communication is consistent with the customers. Consistent communication is important to build trust.
- Social media marketing: Allow transparency in business to build trust. Use Instagram to post pictures of your warehouse, Facebook to share a video of your call center and answer customers’ questions on LinkedIn to highlight teamwork and customer satisfaction.
Online shopping awards may benefit companies who adopt it. For lower margin stores like grocery chains, hardware stores, clothing retailers, the ability to add a flat fee for every order is a huge win. Convenience is valuable, especially during global pandemics. Delivery is especially convenient because customers may be willing to pay up to 20% extra for if delivery is included. This would not only be a welcome add on for your customers but also an additional revenue stream for your business.
We can provide an eCommerce solution to develop your business online during COVID-19, contact us today!
Talk to an expert about eCommerce Websites and Marketing
For legitimate legal-marketing companies, building high-value prospects is a top priority. Some techniques are more inventive and less invasive than others. When you're planning a digital campaign for your law firm, which strategies should you consider, and why? The...
Email Marketing isn't dead. Email marketing is alive and well. It's more personal, dynamic and effective than ever. So, we've provided 6 Reasons Why Email Marketing Will Grow your Online brand. To put it simply, email marketing is smarter than you think. For those who...
It's not only easy to Build Brand Awareness Online but also a cost-effictive way to promote your business. It reduces the need for companies to invest thousands of dollars for ad space in print magazines, billboards, or sponsorships. Also, in the digital world, a...
The terms ‘Social Media Management’ and ‘Community Management’ are often used interchangeably. However, there is a difference between community managers and social media managers. A Social Media Manager’s role is to ‘be the brand’ on social media. They create content,...
People want answers, and they want them now. When we're looking for information online our attention span is pretty short, and our buying impulse can disappear in an instant. Capturing my attention requires a bit more effort and for good reason. But, which is better,...
154 Anchor Drive, Lake Tapawingo
Missouri 64015 USA
Local: 816 237 6187
Free Consultations: 816 263 1121
Digital Marketing Reviews